When you visit our website, we automatically record information such as your server address, domain name, the date and time of your visit. When you place an order via our website, we will also collect your personal information. This will include, but is not necessarily limited to:
- Your name
- Your e-mail address
- Your contact phone number
- Your postal address
We will only use the information collected from you to in order to fulfil order. We may also use your e-mail or contact phone number to notify you of any issues with your order or payment. Your details may be used to record your order history and email correspondence with us. We will use your contact name and address to ensure that your order reaches you safe and sound. Please make sure these details are correct.
If you choose to sign up to our newsletter, we may use your email details to keep you up to date with the developments of our brand and products, or any special promotions we may be offering. If at any time you wish to stop receiving these kinds of marketing communications, please e-mail us at: email@example.com and we will remove your e-mail address from our database. You are welcome to re-join us at any time!
If you choose to create an account with us during checkout, we will store your postal address to assist you with a faster checkout process in the future. We are all about providing the best service and experience to our customers and to make the shopping process as streamlined as possible.
We do not collect or store credit card details. All payments, including credit card payments, are processed externally by Paypal and we do not store any of your sensitive financial information.
Personal information will not be intentionally disclosed outside of Sonni Lou without your consent, except where we are required or permitted to do so at law.
In the event that we modify our privacy practices, we will make alterations to this policy. We reserve the right to make these changes without notice or consequence. Any changes will be published here and will take immediate effect from their time of publication.